Welcome to Socia Media Friday! Here are some quick shots to energize your social mind.
Are you using QR Codes? More and more people are incorporating these square squiggles into their messaging strategies. Here are 5 examples of very cool QR marketing applications.
We've talked about some of the on line Social Media tools for analyzing the effectiveness of your brand. Klout, Twyla and Hootsuite can all give you useful insights. Here are 5 spreadsheets that can help, too.
Just how effective is Facebook as a marketing tool? A growing body of research is asking that question. Some voices are wondering if anybody is really listening to what we're saying. At MSUAA, we believe that Social Media can be an effective engagement tool. But it's just one of them. 80% of our members still sign up using paper. And I still get more feedback about our magazing and radio campaigns than I do via our Social Media networks. When we asked members what their favorite social network was, the majority said "Face to Face". But in the long term, the concept of interaction on line is here to stay. In 2012, we'll be offering more multi-media applications than ever before.
When I was a Comcaster, I had the honor of working with Frank Eliason on the company's groundbreaking on line customer engagement strategy. Frank has become a rock star in that space and is about to publish his first book. "At Your Service: How to Attract New Customers, Increase Sales, and Grow Your Business Using Simple Customer Service Techniques" is available for pre-order at Amazon.
Want more stuff like this? Follow me via @MSUScottW on Twitter for timely links to interesting ideas. And visit Dave Isbell's excellent Spartans Helping Spartans blog for timely advice on how to super charge your Spartan Career.
Scott Westerman is the Associate Vice President for Alumni Affairs and Executive Director of the MSU Alumni Association. Write to him via wsw@msu.edu.
In this photo, Tim is holding his latest Spartan creation - the new Spartan helmet; it's a gift for Tom Izzo that Tim gave me to bring back for Tom.