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Michigan State University

Do You Have a Focus Group?

Job seekers, like it or not, you are a salesperson. Your talents, skills, connections and sweat are up for grabs and it’s your responsibility to understand who your customers are, what you have they could use, what value to put on those offerings and how they respond to your marketing materials and pitch.

How does one go about finding this kind of stuff out? Follow the lead of successful companies and put together your own focus group. Your focus group should include individuals from your target audience or who come close enough to be able to appreciate the perspective of that audience. Too many job seekers rely exclusively on advice of those who aren’t really part of their target audience. Why is that a problem? Imagine a restaurant turning to vegetarians for their take on a new burger. Imagine an automaker asking 18-year-old drivers to evaluate a new mini van versus individuals with kids. Doesn’t make sense, right? If the restaurant or automaker followed the suggestions of the vegetarians and 18-year-old drivers, imagine how unappealing the end result could end up being to the target customer.

Having individuals with no real need for or understanding of what you do as your sole source of guidance in your job search is problematic. Sure, consult resume, interview and job search strategy professionals for overall concepts, but turn to your focus group for refinement. Ask former colleagues, fellow members of professional associations and decision makers in your networking circle from companies similar to those you are chasing for a moment of their time. Your search efforts will benefit.

Author: Lisa W. Parker, '95